Customer Support Agent 

In this role you will be:

• Assisting customers with their enquiries via phones, live chat and e-mail;
• Understanding the needs of our customers and playing a key role in enhancing their experience;
• Using your positive attitude and superb communication skills to successfully deal with customer interactions;
• Using your in-depth knowledge of our services and products to deliver solutions that meet customer needs;
• Handling unique customer queries with empathy and integrity;
• Prioritising your workload and working effectively as part of a team.

 

What we're looking for:

• People who love helping people! People who are curious, straightforward, authentic, collaborative, and purposeful;
• Customer service experience is highly desirable;
• Ability to communicate in English fluently, with confidence and clarity (spoken and written);
• Be able to adapt your communication approach to meet customers’ requirements;
• Excellent Computer literacy;
• Ability to work seamlessly as part of a team.

 

OUR OFFER

• Safe and secure work place;
• Full-time position (40 hours per week)
• Diverse training opportunities (hard and soft skill trainings);
• A chance to discover, grow and build your career path with us;
• Innovative and open-minded environment where ideas are welcome.

Apply for this job now